Supplier Management Manager

Key Duties of a Supplier Management Manager:

1. Supplier Performance Monitoring
-Track and evaluate supplier performance using KPIs (e.g. OTIF, quality, cost
variance).
-Conduct regular performance reviews and audits.
-Manage supplier scorecards and improvement plans.

2. Relationship Management
-Maintain strong, strategic relationships with key suppliers.
-Act as the main point of contact for escalations and dispute resolutions.
-Facilitate collaboration and communication between internal teams and suppliers.

3. Supplier Selection & Onboarding
-Participate in supplier evaluation and selection processes.
-Lead supplier qualification, due diligence, and onboarding.
-Ensure compliance with regulatory, legal, and internal standards.

4. Contract & SLA Management
-Develop, review, and manage supplier contracts and Service Level Agreements
(SLAs).
-Ensure terms are met and manage renewals, changes, or terminations.

5. Risk Management

-Identify and assess supplier-related risks (e.g. financial, geopolitical, operational).
-Develop mitigation plans and conduct supplier risk assessments.

6. Cost & Value Management
-Collaborate with procurement and finance teams to achieve cost savings.
-Look for opportunities to drive value beyond cost – such as innovation, sustainability,
or service quality.

7. Compliance & Ethics
-Ensure suppliers comply with corporate social responsibility (CSR), sustainability,
and ethical sourcing policies.
-Monitor adherence to data protection, anti-bribery, and trade compliance
requirements.

8. Continuous Improvement
-Drive continuous improvement initiatives with suppliers.
-Encourage process innovation and supply chain optimization.